Technical services

Software Installation & Configuration

Getting business applications installed, licensed and configured so they work the way the organisation needs them to.

Why it matters

Most software problems are configuration problems. The application installs fine; it is the settings, permissions and integration that determine whether it is usable.

What the service covers

  • Application installation and licensing
  • Configuration to organisational requirements
  • User accounts and permissions
  • Integration with existing systems
  • Testing and verification
  • Basic user orientation
When to ask for it

Situations this is for

  • Introducing new business software

  • Rolling out applications across a fleet

  • Licensing needs to be applied correctly

  • An application is installed but not working properly

Explore further

What this connects to

Most requirements touch more than one area. These are the parts of CSS that usually come with it.

Describe what is happening.

The more detail about the symptoms and when they started, the faster we can tell you what is involved.