One system behind every extension in the building.
IP telephony replaces separate phone lines with a single system that routes calls over your network — extensions, transfers, conferencing and call handling managed in one place.
Internal numbers across desks, departments and sites.
Routing, transfers, menus and voicemail.
Multi-party calls without a separate service.
Traditional phone systems tie an organisation to fixed lines and fixed desks, and every change means an engineer. Adding an extension, moving a desk or routing calls differently becomes disproportionately difficult.
What CSS does here. CSS supplies and configures IP PBX systems and handsets, and integrates them with the network and internet connection they run over — which is the part that usually determines whether call quality holds up.
What this covers
- IP PBX systems
- Desk handsets and softphones
- Extension and user setup
- Call routing, menus and voicemail
- Conferencing
- Network configuration for voice
Technology we work with
- Huawei
- MikroTik
From requirement to running system
The same sequence whether the job is one machine or a site-wide rollout.
Understand
We start with how your organisation actually works — sites, users, existing equipment and the constraints you are operating under.
Design
We propose an approach sized to the requirement, and explain the trade-offs so the decision is yours to make with full information.
Supply
We source the equipment and licensing through the manufacturers and distribution channels we work with.
Implement
Our engineers install and configure on site, and test the result against what was agreed before handover.
Support
We stay available afterwards — for questions, changes, faults and the maintenance that keeps the environment working.
What this connects to
Most requirements touch more than one area. These are the parts of CSS that usually come with it.
Related solutions
Related products
Related technical services
Tell us what you are trying to solve.
Describe the situation and we will tell you what it would take — including when the answer is simpler than you expected.